Bait and Switch, Walmart
Posted on : 11-12-2009 | By : Legal Information | In : Business Law, Contract Law
Tags: retail exchange, Walmart Exchange
1
I recently purchased a televison from Wal-Mart. Under Wal-Marts policy there is a 90 day exchange policy where if the TV is broken, damaged, etc they will exchange it for another one. My televison broke and I took it back to wal-mart for the exchange to get another TV (it was still covered under the 90 Day policy). When I got to Wal-Mart and was in the exchanging process, the manager said the TV i had recieved was different from the model that I had paid for (ie, I paid for a more expensive TV then what was in the box). I paid for a 42 in. LCD tv, and the TV i had recieved was a 42 in Plasma (plasma is cheaper). The box that I recieved said “42 in. LCD TV” and yet there was a 42 in Plasma TV in it. I am wondering if there is anything I can do in this situation. The manager said he could switch out the TV depending on who made the mistake. This depends on if Wal-Mart put the wrong TV (less expensive one) in the wrong Box (more expensive box) and charged the price for the more expensive TV when I received the worse quality TV. I feel that I have been wronged and essentially been baited and switched.
Its going to be tough to show who made the error. However if you paid more than you should have you at least should get difference refunded. Here are some other legal forums that mught have answers as well
http://www.phpbbplanet.com/alltopicsforums/index.php?mforum=alltopicsforums
http://www.retailtheftanswers.org/
http://www.thelaw.com/forums/
http://www.laborlawtalk.com/